Effective for all purchases made via the Bolitri platform, operated by DPKSTECH PRIVATE LIMITED.

At Bolitri, operated by DPKSTECH PRIVATE LIMITED, we aim to deliver a seamless and enjoyable voice social experience. We understand that situations may arise where a refund or cancellation is needed, and we’re here to help.

Please review the following Refund & Cancellation Policy before making any purchases on our platform:

1. Refund Window

You may request a refund within 7 days of your purchase for eligible in-web purchases or virtual items.

Once approved, please allow 3–5 working days for the refund to be processed and reflected in your account.

2. How to Request a Refund

To initiate a refund:

Contact our support team at [email protected]

Include the transaction ID, purchase date, and a brief explanation of your request

Our team will assess your request and respond promptly with next steps.

3. Non-Refundable Items

Refunds are not applicable for:

Virtual items that have been used, redeemed, or consumed

Services that have already been rendered

Any items explicitly marked as non-refundable

4. Subscription Cancellation

You may cancel subscriptions or recurring plans at any time before the next billing cycle to avoid future charges.

Cancellations can be done through:

Your Bolitri account settings

Or by emailing [email protected]

Upon cancellation, you will retain access to paid features until your current billing period ends.

5. Payment Responsibility

All payments made via your bank account or preferred payment method are your sole responsibility.

DPKSTECH PRIVATE LIMITED is not liable for any issues, claims, or disputes arising from:

Unauthorized payments

Banking errors

Third-party misconduct or negligence

Please ensure payment details are accurate and secure.

6. Limited Liability of Bolitri

We utilize third-party providers for payment processing. While we ensure integration is secure, we are not liable for:

Issues related to third-party platforms

Their individual refund policies

Any disputes between you and such providers

We encourage you to read their terms and privacy policies carefully.

7. Policy Updates

We may update this Refund & Cancellation Policy as needed.

Changes will be communicated via:

Email

In-app or platform notifications

Please review this policy periodically to stay informed.

If you have any questions or concerns regarding this policy, please feel free to contact our customer support team. We are here to assist you and ensure a smooth experience with SunoPod.

Contact Information:

Email: [email protected]

Address:5B, Sector - 15A, First Floor, Crown Plaza Mall,Neelam Ajronda Chowk Metro Station, Mathura Road, Faridabad, Haryana – 121007

Your satisfaction is our top priority at Bolitri. We’re here to ensure your voice social experience is smooth and enjoyable. If you have any questions or feedback, we’re always ready to assist. Thanks for choosing Bolitri—your support matters to us!